If you're having trouble redeeming your Crush Points, here are a few things to check:. You have sale or final sale styles in your cartCrush Points can only be used on full-priced items. If your cart includes marked-down or final sale styles, the disc
Crush Points are only assigned to customers who sign up to be a part of Club Crush Rewards. If you believe you should have received points for a recent purchase, you can contact the very helpful customer service team on chat or via [email protected]
You earn Crush Points on the total of your product cost. If your purchase total includes a shipping cost you do not earn Crush Points on the shipping cost. For example, if you purchase a dress costing $70 and your total order comes to $80 with $10 St
From time to time, you'll receive program-related emails from us. If you'd prefer to not receive those types of emails anymore, just click the 'Unsubscribe' button when you receive your next email. Of course, feel free to email [email protected] if
On the Account sign-in page, select ‘Forgot your password?’ and follow the instructions. Please check your junk/spam folder for an email to reset your password.
Please send us a chat on our website or an email to [email protected] and our lovely Customer Service team will gladly assist you in any queries regarding your points.