Redeeming Points
Can I use my rewards points on Sale Items?
Crush Points cannot be redeemed on marked-down or Final Sale styles. You're welcome to use your Crush Points on New Arrivals and full-priced styles only. To redeem, your cart must include full-priced items totaling $100 or more. During a Sitewide sal
How do I redeem my Crush Points?
Exchanging your points for great rewards couldn't be easier! Simply visit the Rewards Page or click the Rewards Widget at the bottom left of your screen to view your points and click the 'Redeem' button to redeem your rewards. You can also redeem and
What can I redeem my Crush Points for?
We want to make it easy and fun to redeem your hard-earned points. You can redeem your rewards points for a discount code to receive a discount off your order. Once you have earned a minimum of 100 points you can change these into discount codes. 100
Can I merge two emails/accounts together and redeem points?
Glad you asked! If you have more than one rewards account, please let us know the email addresses and we can transfer points from one account to the other and delete the account that will then have no points. We encourage you to stick with one email
What do I have to spend to redeem my Crush Points discount?
To redeem your Club Crush discounts on your next order, you’ll need to spend a minimum of $100 AUD (not including the shipping insurance or shipping costs) for it to apply. For example, if you have a $10 coupon, this means your order will be brought
Can I redeem multiple discount codes in one transaction?
Only one Club Crush discount code can be applied at a time. If you have multiple discount codes in your account, you can choose which discount you want to redeem at checkout. You can redeem up to 400 points at a time for a $40 coupon. Your discount c
What is the highest redemption I can make on one transaction?
You can redeem up to $40 off (400 points) on one transaction at a time. Thank you for your order! x
How long does it take for points to appear in my account?
When you make a purchase or a friend you have referred makes a purchase, your points will be added to your account as soon as the order has been paid for. Please make sure you are logged into your account when making a purchase so you receive your po
Do I have to enrol or register for individual promotions?
Once you register for a Club Crush account, you're all set – we don't require you to register for individual promotions to be eligible. Just log into your account and fulfil the requirements of a promotion, and we'll post the points straight to your
Do my points expire?
If your Club Crush Rewards account has been inactive for 12 months, your points will expire. To keep your Club Crush account active, be sure to keep earning and redeeming your points within the year. Please remember to log into your account when plac